Privacy Policy

Privacy Policy

Last updated: [01-01-2026]

David & Company (“we”, “us”, “our”) operates www.davidcompany.com  (“Website”). This Privacy Policy explains how we collect, use, share and protect personal information when you visit our Website, contact us, or place an order.

By using our Website, you consent to the practices described below.

1) Information we collect

We may collect the following:

A) Information you provide

  • Name, email address, phone number

  • Billing and shipping address, pin code

  • Order details (products, quantities, preferences)

  • Custom printing information you submit (e.g., names, dates, wording, messages)

  • Communications with us (WhatsApp, email, contact forms)

B) Information collected automatically

  • Device information, browser type, IP address (approximate location)

  • Pages viewed, time spent, referring/exit pages

  • Cookies and similar technologies (see Section 6)

C) Payment information
Payments are processed through secure payment gateways. We do not store full card details on our servers. We may receive payment status confirmations and limited payment identifiers from the gateway.

2) How we use your information

We use your information to:

  • Process and fulfil orders (including custom printing and proofing)

  • Communicate about your order (proofs, approvals, updates, dispatch, support)

  • Arrange shipping and delivery across India

  • Prevent fraud and unauthorized transactions

  • Improve our Website and customer experience

  • Comply with legal obligations and enforce our policies

3) Sharing of information

We do not sell your personal information.

We may share information only when necessary with:

  • Payment processors to complete transactions

  • Courier/shipping partners to deliver your order

  • Service providers who support Website operations (e.g., hosting, analytics, email tools)

  • Legal/regulatory authorities if required by law or to protect our rights

These parties are permitted to use your information only to perform services on our behalf.

4) Custom printing content

Information you submit for custom printing (names, text, dates, etc.) is used only to produce your order and provide proofs/approvals. Please avoid sharing unnecessary sensitive information.

5) Data retention

We retain personal information only as long as needed to:

  • fulfil orders and provide support,

  • maintain business records,

  • meet legal/tax/accounting obligations, and

  • resolve disputes.

6) Cookies and analytics

We use cookies and similar technologies to:

  • enable Website functionality (e.g., cart, checkout),

  • remember preferences,

  • understand how visitors use the Website, and

  • improve marketing and performance.

You can control cookies through your browser settings. Disabling some cookies may affect Website functionality.

7) Security

We use reasonable technical and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure. Please do not share full card details via WhatsApp or email.

8) Your choices and rights

You may request to:

  • access or correct your personal information,

  • update your communication preferences, or

  • delete your account/data where legally permissible.

To make a request, contact us using the details in Section 10.

9) Third-party links

Our Website may contain links to third-party websites (e.g., social media). We are not responsible for their privacy practices. Please review their policies separately.

10) Contact us

For privacy-related questions or requests:

11) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

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